Customer Management System×ソフトブレーン - メーカー・企業と製品の一覧

Customer Management Systemの製品一覧

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What is new business development sales? A thorough explanation of 15 sales techniques and tips for acquiring customers.

What is new business development sales? A thorough explanation of 15 sales techniques and tips for acquiring customers.

A column explaining 15 different methods categorized by approach and key points for achieving results!

New business development sales refer to sales activities aimed at acquiring new customers. In this article, we will explain 15 different methods of new business development sales categorized by approach, along with key points for achieving results. *For detailed content of the column, you can view it through the related links. Please feel free to contact us for more information.*

  • SFA (Sales Support System)

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What is on-premises? Points for comparison and selection with the cloud.

What is on-premises? Points for comparison and selection with the cloud.

A thorough explanation of the selection points for comparing CRM implementation with the cloud!

In the business field, customer management using CRM tools is becoming more common. There are generally two types of CRM tools: on-premises and cloud-based. On-premises CRM refers to the type of CRM that is built and operated on the company's own servers. In contrast, the use of cloud services for CRM, which utilizes external servers, is currently advancing. In this article, we will thoroughly explain the comparison and selection points when implementing CRM in relation to cloud services. *For more detailed content, please refer to the related links. Feel free to contact us for more information.*

  • CRM (Customer Relationship Management System)

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Top 5 Customer Management Systems! Explanation of Benefits and How to Choose!

Top 5 Customer Management Systems! Explanation of Benefits and How to Choose!

Explaining the advantages and disadvantages of implementing a customer management system and how to choose one!

"I feel limited by customer management in Excel." "What customer management system should I choose?" This article addresses companies facing such concerns and questions by explaining the advantages and disadvantages of implementing a customer management system, as well as how to choose one. Additionally, we will introduce recommended customer management systems. *For more detailed content, please refer to the related links. If you have any questions, feel free to contact us.*

  • CRM (Customer Relationship Management System)

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What is HubSpot?

What is HubSpot?

We will introduce the capabilities and pricing of each feature, as well as recommend companies for implementation!

This time, we will explain the capabilities of each HubSpot feature, the benefits of implementation, and the types of companies that are suitable for implementation, as well as which tools to use among the many available features. HubSpot CRM can be broadly described as "a completely free CRM with numerous advantages." It is developed by HubSpot, a well-known American marketing company, and has been implemented by approximately 34,000 companies in over 90 countries worldwide. *For more detailed information, you can view it through the related links. Please feel free to contact us for more details.

  • CRM (Customer Relationship Management System)

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What are the benefits of managing customer relationships with an iPad? Introducing recommended popular apps!

What are the benefits of managing customer relationships with an iPad? Introducing recommended popular apps!

Improving customer satisfaction and increasing sales! Recommended CRM apps for iPad, introducing their benefits in a column.

"Enhancing customer management" is one of the essential points for achieving sales success. Implementing a Customer Relationship Management (CRM) system is effective for this purpose. CRM offers numerous benefits, such as "centralized management of customers," "streamlining of operations," and "suitable for information sharing within and between departments." By utilizing not only computers but also mobile devices like iPads, it becomes possible to leverage these systems anytime and anywhere. To improve customer satisfaction and increase sales, we will introduce recommended CRM apps that can be used on iPads, along with the benefits of utilizing them. *For more details on the column, please refer to the related links. For further inquiries, feel free to contact us.*

  • CRM (Customer Relationship Management System)

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What is Sales DX? Explanation of its differences from digitalization and how to implement it, including case studies.

What is Sales DX? Explanation of its differences from digitalization and how to implement it, including case studies.

Introducing methods for utilizing DX and building a system to achieve DX in our column!

What is digital transformation in sales? This article will explain the differences between DX and digitalization, key points before implementation, tool selection, and organizational development, along with examples of successful sales DX. In recent years, DX (digital transformation) has been widely discussed, and many people have likely heard about it. For instance, in sales, DX aims to "share and collaborate within departments and the company to enhance efficiency and productivity" by using tools such as CRM (Customer Relationship Management), SFA (Sales Force Automation), business card management tools, and expense reimbursement tools. This article will clarify the differences between DX and digitalization, how to utilize DX, and how to build an organization to achieve DX in sales. *For detailed content of the column, please refer to the related links. For more information, feel free to contact us.

  • SFA (Sales Support System)
  • CRM (Customer Relationship Management System)

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A summary of "Sales Terms and Basic Knowledge" that you can't ask about now in sales activities.

A summary of "Sales Terms and Basic Knowledge" that you can't ask about now in sales activities.

A glossary that can be easily understood with explanations is prepared! It is necessary to obtain correct definitions and knowledge.

In today's sales activities, where the introduction of digital tools and measures has become commonplace, various business terms such as "CRM," "PDCA," "KPI," and "OODA" are frequently used. The frameworks and methods for utilizing tools vary widely, and many people have limited prior knowledge, leading to confusion or only a vague understanding of these terms. Therefore, it is essential to acquire correct definitions and knowledge. In this context, we have prepared a glossary that allows for a simple understanding of "terms used in sales activities," which often appear in our media, along with explanations. *For detailed content of the column, please refer to the related links. For more information, feel free to contact us.*

  • SFA (Sales Support System)
  • CRM (Customer Relationship Management System)

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Methods, advantages, and disadvantages of business systematization.

Methods, advantages, and disadvantages of business systematization.

Incorporate systems to improve work efficiency! A detailed explanation of the key points for implementing business systems.

In recent years, the importance of "business systematization" has been emphasized in the business scene. Famous examples of business systems include customer relationship management (CRM) and sales force automation (SFA). In short, it refers to incorporating systems to improve work efficiency. However, business systematization cannot be achieved overnight; it is necessary to carefully proceed with the implementation while understanding both the advantages and disadvantages. Here, we will summarize the key points of business system implementation in detail. *For more detailed information, please refer to the related links. Feel free to contact us for more information.*

  • SFA (Sales Support System)
  • CRM (Customer Relationship Management System)

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How to manage customers on the web? Features of the system and management methods.

How to manage customers on the web? Features of the system and management methods.

Efficient customer management made easy! An explanation of what a web-based customer management system is.

Customer management is important not only for individual sales representatives but also from the perspective of the sales department and the company as a whole. Customer management can be done in various ways, such as using notebooks or computers by individual sales representatives, or through shared management on the sales department's computers, but it is also possible to manage it using the web. There are systems specifically designed for customer management, and utilizing such systems can make efficient customer management much easier. Therefore, I will explain what a web-based customer management system is and how it can be utilized. *For more detailed information, please refer to the related links. Feel free to contact us for further inquiries.*

  • CRM (Customer Relationship Management System)
  • SFA (Sales Support System)

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What is a customer? An explanation of definitions and classification methods in sales and marketing.

What is a customer? An explanation of definitions and classification methods in sales and marketing.

Introduction to customer types, sales methods, and important considerations when interacting.

In sales and marketing, "customers" refer to individuals or companies that already have a business relationship with the company. This article will introduce the definition and classification of customers, as well as effective measures. Let's also look at the differences between similar terms such as "business partners" and "clients." *For more details on the column, you can view it through the related links. Please feel free to contact us for more information.*

  • CRM (Customer Relationship Management System)
  • SFA (Sales Support System)

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Customer Management System for After-Sales Service *Free Webinar and Case Materials

Customer Management System for After-Sales Service *Free Webinar and Case Materials

Eliminate "waste" in manufacturing! Free case studies on business efficiency DX! Contributing to interdepartmental collaboration and maximizing profits. Demos are also available.

The customer management system for after-sales service, "e-Sales Manager Remix Service Edition," is a tool that allows for centralized management of information necessary for maintenance, such as customer information and equipment details. You can quickly search for information and report from your smartphone, share information in real-time, and strengthen collaboration between service engineers and locations. 【Solutions to these issues】 ■ Inability to thoroughly replace or update delivered equipment, negatively impacting performance ■ Incomplete tasks while out, requiring a return to the office ■ Uncertainty about whom to consult for maintenance records of delivered equipment * We are currently offering a free "Product Introduction Document" and a detailed "White Paper" with case studies. You can view them immediately via "PDF Download." * Demos are also available. Please feel free to contact us for more details. ★ We will hold a free webinar on CRM utilization techniques on Wednesday, September 11. For details and registration, please see the link below.

  • CRM (Customer Relationship Management System)

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